Operations Manager

About the Company

Ruhaama Real Estates Limited (RREL) is the real estate company of the Ruhaama Development Platform (RUDEP), owned by its member-shareholders. Since 2011 it has bought titled land, serviced it with roads and boundaries, subdivided and titled it, sold plots and managed its estates after sale.

Its three gated HAMA Serenity Estates, at Ssisa, at Buvi on Lake Victoria and at Bugema, hold 83 plots on 21.4 acres. Under its Strategic and Business Plan 2027–2036, the Company plans to add property development from 2029 and a group structure from 2031, each only after its conditions are met.

The role

The Chairman leads strategy, capital mobilisation and growth. The Operations Manager runs the Company day to day and leads its small, growing team: from 2027 an Administrator, a Finance Manager and a Sales & Business Development Manager, with a Development Director joining in 2028.

• Planning and delivery. Prepare the annual operating plan and budget, deliver it and report monthly.
• Sales and land banking. Meet the plot-sales target, collect instalments, keep a year of stock and build the land bank.
• Land and title integrity. Verify every title, run tenure due diligence and deliver estate roads, drainage and boundaries.
• Finance and members’ capital. Keep costs within 30% of gross operating income, hold the liquidity reserve, prepare biannual reports.
• Systems and clients. Keep digital records of every plot, buyer, payment and title; run the client portal and complaints procedure.
• Compliance and environment. Meet NEMA, Land Act, planning and anti-money-laundering requirements; protect the estates’ natural setting.
• Team and controls. Recruit, lead and appraise staff; keep the register of interests and related-party checks.
• From 2029. Run development, leasing and property management once income-producing property exists.

What we are looking for

Qualifications and experience

• A degree in business administration, finance, law, land economics, real estate or surveying. A professional qualification is an advantage.
• Two to four years of experience in business operations, preferably in real estate, including some experience leading or managing a team.

Competencies

• Planning, follow-through and delivery on time
• Knowledge of Ugandan land tenure, titling and conveyancing
• Budgeting, cash management and reading financial statements
• Sales management and client service
• Integrity and comfort working under a member-owned Board
• Building systems and a team so knowledge does not sit with one person

First-year targets

Targets are set each year with the Chairman and the Board. For FY2026/27 they include:

• Plot sales: 25 plots, UGX 1.25 billion, titled and fully paid
• Collections: at least 90% of instalments due collected within 30 days
• Operating expenses: within 30% of gross operating income
• Titles to buyers: issued within six months of full payment
• Reporting: monthly reports within 10 days; biannual reports within 30 days; a clean audit opinion
• Complaints: resolved or escalated within 14 days

What we offer

A three-year contract, renewable on performance; a competitive base salary set by the Board after benchmarking, with benefits under the Company’s Personnel Manual; and an annual performance bonus, paid after the audited results, for meeting targets agreed with the Board at the start of each year. You will join at the start of a ten-year plan and help build the institution it describes.

Only shortlisted candidates will be contacted. Women are encouraged to apply.